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Clear, simple and stress-free from day one. Here is exactly what happens when you join Sentinel.
Our team has seen it all and knows how to get results for you
Get support in the language that feels most comfortable for you
Local knowledge, national reach
The process
Most people are up and running within a week. Here is what the journey looks like.
Fill out our quick online form or call us directly. We ask for the basics: your name, NDIS number and contact details. No lengthy paperwork, no waiting rooms.
We register as your plan manager with the NDIS portal. You do not need to make any calls or fill out any forms. We take care of the whole setup on your behalf.
Tell your providers to send invoices to Sentinel. We check every invoice for accuracy, claim from the NDIS and pay your providers fast — typically within 2 to 3 business days.
Log in anytime to see exactly where your funds are going. Every invoice, every payment, every dollar accounted for. No surprises at renewal time.
With years of plan management experience, our team keeps an eye on your spending and reaches out if anything needs your attention. You are never just a number in a system.
Takes about 3 minutes. No commitment required.
What we actually do
Plan management gives you the best of both worlds. You pick any provider you want — registered or not — and we take care of every invoice, claim and payment behind the scenes.
Think of Sentinel as your own personal finance team for your NDIS plan — one that already knows the system inside out, answers the phone and speaks your language.
The NDIS funds plan management separately under Improved Life Choices — a dedicated line item added on top of your plan, not subtracted from it.
Our team works fluently in English, Punjabi and Hindi. If navigating the NDIS feels harder because of the language, we can make that barrier disappear completely.
Call us now: 0481 021 717
Your options
Understanding your options helps you make the right choice for your situation.
The NDIA manages payments directly. Simple, but you can only use NDIS-registered providers and have limited flexibility.
A registered plan manager handles your invoices, claims and budget tracking. You get full choice of providers with none of the admin.
You manage everything yourself. Maximum flexibility, but you are responsible for all payments, claims and record-keeping.
Common questions
Plan management puts a registered expert between you and the financial side of your NDIS plan. We pay your providers, claim from the NDIS, track every dollar of your budget and flag anything unusual before it becomes your problem. You keep full choice over who supports you.
Nothing at all. The NDIS funds plan management separately under a category called Improved Life Choices — it sits on top of your support budget, not inside it. You never pay out of pocket, and your other funding is not touched.
Fill out our 3-minute online form or call us on 0481 021 717. We speak English, Punjabi and Hindi, so get in touch however feels comfortable. We will walk you through every step.
Most participants are fully active within 3 to 5 business days. Your supports keep running as normal during the switch — nothing pauses, nothing gets lost.
Yes, and it is easier than you think. You notify the NDIS, we handle the rest. Providers do not need to do anything differently. Most people are surprised by how smooth it is.
With plan management, you have a lot more flexibility than agency-managed participants. You can use both registered and many unregistered providers, giving you far greater choice over who delivers your supports.
Still have a question? Call us directly. Real person, real answers in English, Punjabi or Hindi.
0481 021 717Register in under 5 minutes or have a quick chat with our team. No pressure, just clear answers.
